Terms & Conditions
Sastra Film App is a Video on Demand (VDO) streaming platform which
bring all of Sastra Media exclusive ads-free content. The Terms and
Conditions below clarifies how to use our service.
1. Sastra Film Membership Information
1.1. You can subscribe Sastra Film membership to access movies,
drama series, short films and TV shows exclusively produced by
Sastra Film production which are streamed over the internet to your
mobile phone, tablets, Internet-connected TVs, computers, and other
1.2. In order to use Sastra Film, you must access to
internet with your device and provide us with current valid Payment
Method accepted by Sastra Film. After you choose a membership plan,
Sastra Film is authorized to charge your Payment Method monthly
unless you cancel your membership before your billing date. If your
Payment Method can’t be charged by Sastra Film before the end of the
membership billing date, your membership will end. You can resume
your membership through the new payment method.
Currently, Sastra Film offers two different membership plans such as
Basic Plan and Premium Plan. However, we reserve the right to
change, or offer special promotion with different conditions. We
will inform you any change through notification in electronic form
via our App, official Facebook Page, and Website.
Sastra Film membership is offered for 18 years old adult and above.
If your age is under 18 years old, you have to use the service under
2. Payment and Billing Information
2.1. By subscribing our membership plan, you must provide us your
current valid Payment Method accepted by Sastra Film’s Payment
Methods. Sastra Film will charge you a membership fee in USD
currency according to your Basic or Premium Membership plan. You
will be required to pay for the membership fee at the starting date
of subscription the membership and we are authorized for recurring
billing unless you cancel your membership before billing date. We
will sent you invoice, confirmation and notification in electronic
2.2. We do not provide refunds or credits for any
partial membership periods or unwatched Sastra Film content after
you make payment using your own Payment Methods or on behalf of the
2.3. Sastra Film allows you to cancel your
membership at any time. After cancellation, you can continue to
access Sastra Film service till the end of your billing date. You
can cancel your membership through your account via our app and
website. If you subscribe Sastra Film membership via third party
account, you need to cancel through the third party account.
3. Copyright and Technical Information
3.1. All Satra Film content copyright has been protected by Cambodia
Intellectual Property Law. You can watch our content for personal
use only. You have no right to use our content for commercial use or
public display. You can temporary download for personal offline
viewing according to our conditions and limitations but you have no
right to sale, distribute, publish, or reproduce Sastra Film content
or other acts without any written consent from Sastra Film. You also
have no right to remove, use any robot, or other automated means to
interrupt or destroy the functionality of Sastra Film service.
3.2. Sastra Film’s content can be used in the countries
or locations where we have licensed to offer the content.
3.3. Sastra Film offers Full HD 1080 for our content
quality. However, the quality could be different according to
various factors including your internet speed and device.
3.4. By sign up for Sastra Film membership account, you
are responsible for any activity occurred through your account. You
should not reveal the password or detail of the payment method to
anyone for your own safety of use.
3.5. Sastra Film
service may not be uninterrupted or error-free, however, we will
update and solve the problem in a prompt manner for our member from
time to time. For any assistance support, please contact us through
our customer service.
3.6. The terms and conditions
shall be governed in accordance with the laws of the Cambodia. We
reserve the right to change and update the terms and conditions from
time to time. We will sent you notification via App, Facebook Page,